@inproceedings{Jordán111528,
   author = "J. Jordán and S. Heras and S. Valero and V. Julian",
   title = "{A}n {A}rgumentation {F}ramework for {S}upporting {A}greements in {A}gent {S}ocieties {A}pplied to {C}ustomer {S}upport",
   booktitle = "6th International Conference on Hybrid Artificial Intelligence Systems (HAIS-11)",
   year = "2011",
   publisher = "Springer",
   series = "Lecture Notes in Computer Science",
   volume = "6678",
   pages = "396--403",
   isbn = "978-3-642-21218-5"
}